2019 Winners
Property Managers
Charlotte Atkinson – Property Manager, SPL Property Management
Charlotte’s positivity is infectious- she works hard to build and maintain excellent Client Relationships.
Rebecca Beard – Administration & Accounts, Beard & Ayres Block Management
Rebecca puts the customer at the heart of everything she does and always goes above and beyond.
Richard Daver – Managing Director, Rendall & Rittner
A Fellow of RICS and with over 25 years experience, Richard has a wealth of knowledge and has established a firm place in the industry.
Jo-Ann Deeks – Head of Block and Facilities Management, Grainger
With over 20 years experience, Jo-Ann continues to pursue excellence in customer service and innovation in property management.
Joaquim Fillola – Managing Director, Encore Estate Management
Joaquim shows strong leadership, focuses on customer service and looks to improve standards across the sector.
David Goldberg – Founder and CEO, POD Management
With both experience and respect from the industry, David has a hands on approach and has become known for building strong teams and challenging the industry we work in.
William Heneker – Managing Director, Lamberts Chartered Surveyors
As past Chairman of the ARMA Council and with over 25 years experience, William enjoys the challenge of property management and encourages high levels of satisfaction across the company.
Simon Hill – Head of Block Management, Moat Property Management
Simon has created a block management arm of the business from scratch and not without obstacles
Ian Hollins – Founder and Director, Clear Building Management
Ian focusses on client commitment, financial transparency, customer service & community/industry engagement
Michael Jacobs – Managing Director, Michael Laurie Magar
Michael set up MLM in 2000 and now sits on the ARMA council. He strives to drive change in the block management industry.
Beth Lancaster – Senior Property Manager, FirstPort
Beth is a valued member of the team at FirstPort and goes above and beyond for the sites that she manages.
Lee-Matthew Gregori – Head of Warwick Premier, Warwick Estates
Focussed and dedicated with both personal and company development, Lee is well respected in the Warwick team.
Annie McGrandles – Co-Director, Burlington Estates
As founder of Burlington Estates, Annie has consistently worked to improve levels of service within our company and the industry.
Niall McGuinness – Partner & Head of Residential Property Management, Stiles Harold Williams
Niall’s personable demeanour is responsible for a commendable client retention rate and a highly motivated team.
Gemma Radcliffe – Director & Senior Property Manager, Carrick Johnson Management Services
Gemma’s passion & service shine. She regularly attends industry events & actively promotes the sector.
Catherine Riva – Director, Rendall & Rittner
With extensive experience, Catherine specialises in large and complex mixed-use teams and is an inspiring leader.
Emily Shepcar – Head of Property Management, SPL Property Management
Emily is passionate about the development of her team and is always supportive and encouraging to all of us.
Jonathan Smith – Managing Director, Trinity Estates
Not content to rest on his ‘laurels’ Jonathan is always striving to improve; by learning from the past, listening to our customers’ needs and focussing on customer service.
Calum Watson – Managing Director, D&G Block Management
Delivering a personal and knowledgable service, Calum consistently meets and exceeds the high expectations of clients.
Alex Wilson – Property Manager, PBM Property Management
Remarkable customer service skills – so communicative; keeping all stakeholders informed throughout.
Influencers
Emma Blaney – Associate Director, Warwick Estates
Emma has a passion for the sector, improving processes and bringing out the best in everyone she meets.
Andrew Bulmer – CEO, IRPM
A passionate advocate for IRPM members, Andrew has encouraged hundreds to pursue a career in this industry.
Jonathan Channing – Director, JC Property Consultancy
Perceptive, concise and tenacious, Jonathan has been synonymous with the industry since the 1990’s.
Ryan Collier – Director, POD Management
Ryan is an outstanding manager but also has a brilliant depth of knowledge & insight within the industry.
Dr Nigel Glen – CEO, ARMA
Nigel represents ARMA in its interactions with Government Ministries, Parliament, relevant bodies, TV and press and is committed to promoting high standards.
Samantha Massey – Head of Compliance and Training, SDL Estate Management
A champion for women in the industry, Samantha is knowledgeable, impeccably professional & supportive.
Mark Varley – Group Head of Health and Safety, FirstPort
Mark is an industry leading advisor on health and safety as well as a regular commentator in the trade press.
Rising Stars
Nick Basra – Service Charge Accountant and Owner, Block Accountants
Nick has become a leader in the sector at a young age- to do so in the correct manner is impressive.
Claire Bates – Property Manager, Hillcrest Estate Management
Claire is knowledgeable, friendly and honest with the client who is her core focus at all times.
Lara Bunter – Property Manager, SPL Property Management
Lara has shown huge initiative and willingness to learn as a new PM; already gaining the trust of her clients.
Emma Collins – Senior Property Manager, Neil Douglas Block Management
Emma engages in learning and is always happy to take on new challenges- one to watch for sure.
Ben Foley – Associate, Brethertons Solicitors
Ben handles issues arising between lessee and managing agents with non-payment of service charge and ground rent arrears.
Matthew Lewis – Solicitor, Coles Miller
Matthew has lifted standards in the legal environment in the Hampshire/Dorset area and is a trusted SME.
Legends
Karen Bolland – Business Development Director, JB Leitch Real Estate
Karen is hugely respected by her peers & makes all of her clients feel like her highest priority.
David Clark – Chairman, Mainstay
As former Chair of both ARMA and IRPM David consistently displays excellent strategic expertise and leadership to not only his team but industry-wide.
Felix Keen – Director of Industry Engagement, FirstPort
With a varied 25 year career, Felix is known for his customer focus, technical knowledge and industry relations.
Rob Plumb – CEO, HML Holdings
Robert sees people as the prime asset of HML and this is felt throughout the company and with our clients.
Duncan Rendall – CEO & Founder, Rendall & Rittner
Starting off working home to now managing over 60,000 units, Duncan provides vision and strategy to the whole team at Rendall & Rittner.
Craig Stevens – Managing Director, Warwick Estates
Craig started Warwick in his spare room- it’s now one of the most successful companies in our industry.
Brett Williams – Managing Director, Principle Estate Management
Brett has high standards and is very hands-on- he recognises that success is very much a team game.
Cassandra Zanelli – Partner Solicitor, PM Legal Services
Cassandra is a consultant to the government re leasehold reforms, runs conferences and remains so approachable.
Suppliers
Clare Brady – Founder & Managing Director, Brady Solicitors
With entrepreneurial flair and vision, Clare has grown and developed Brady Solicitors to become a leading light in the property management industry
Julian Davies – Managing Director, Earl Kendrick Associates
Julian’s invaluable experience shines through at industry events, trade associations & in publications
David Gillard – Director, DMG Building & Maintenance Specialists
David and his team offer a comprehensive maintenance and repair service with amazing customer service
Jonathan Leitch – Founder, J B Leitch
Set up over 20 years ago, Jonathan has led the firm from strength to strength with over 100 staff and is recognised in the Legal 500 for providing an excellent service to clients
Dave Piggin – Managing Director, Dwellant
As the founder of Dwellant, Dave is a motivating leader and clear communicator; highly respected in the industry.
Colin Stokes – Managing Director, Adiuvo
Colin is hands on at Adiuvo and always goes above and beyond to provide the best service to all his clients
Belinda Thorpe – Managing Director, Residentsline
Belinda provides support to ARMA, IRPM and FPRA- her role within this industry never stops at insurance.
Neil Woolfson – Energy Broker, Thames Utility Brokers
Neil provides amazing service, great advice, detailed analysis of the energy market and competitive pricing.